How to Cancel Xfinity Internet

Cancel method: Phone, chat, or Xfinity store. Follow these 4 steps to cancel your Xfinity Internet subscription.

Cancellation Steps

Call 1-800-934-6489 or visit Xfinity store

Request service cancellation

Return all equipment within 10 days

Get confirmation number in writing

Tips & Tricks

Return equipment to avoid $200+ unreturned equipment fees

Get a receipt for every piece of equipment returned

Early termination fee may apply — check contract

Comcast responds quickly to FCC complaints

Refund Policy

Prorated for remaining days. ETF may apply.

Hidden Fees

• Unreturned equipment fees ($200+)
• Early termination fee
• Final bill may include prorated charges

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